Frequently Asked Questions

This is where you will find most answers. If you have any further questions, don't hesitate to contact us.



Early Registration / Badge Pick-up
Monday, November 18, 2019
6:00 - 8:00 pm ET

Conference Hours
Tuesday, November 19, 2019
6:30 am ET Registration begins
7:30 am - 4:15 pm ET 

Wednesday, November 20, 2019
7:30 am - 4:45 pm ET

Thursday, November 21, 2019
7:30 am - 2:15 pm ET

Expo Hours 
Wednesday - Thursday, November 20-21, 2019
8:30 am - 2:00 pm ET

Schedule & Logistics

Where is the iP Utility Safety Conference & Expo held?

The iP Utility Safety Conference & Expo will be held from November 19-21, 2019 at:

Embassy Suites Charlotte Concord Golf Resort & Spa
5400 John Q. Hammons Drive NW
Concord, NC 28027
(704) 455-8200

Is shuttle transportation available from the airport to the conference?

Transportation is not provided by the iP Utility Safety Conference & Expo.  A recommended provider in the Charlotte Area area is Silver Fox Limos. Get more info at or 704-622-9944.

Is there a cost for parking?

There is no cost for parking, there is ample room for handicap and regular parking at the Embassy Suites Charlotte Concord.

Is lodging included in my conference registration?

No, all attendees are responsible for the cost of their own lodging. You can reserve a room in our block at the Embassy Suites Charlotte Concord at

What meals are included?

Tuesday, November 19
Breakfast buffet, seated lunch & evening welcome reception

Wednesday, November 20
Continental breakfast & seated lunch

Thursday, November 21
Continental breakfast & boxed lunch

When and where is the iP Conference Welcome Reception?

The complimentary Welcome Reception, providing food, networking, racing simulators and more will be held at the NASCAR Hall of Fame in downtown Charlotte, NC.
DATE: Tuesday, November 19, 2019
TIME: 6:00 - 8:30 pm

Shuttle transportation will be provided from the Embassy Suites Charlotte Concord.

*SPACE IS LIMITED! This event is complimentary and included with your conference registration, but you’ll need to RSVP by checking the box during registration.

NASCAR Hall of Fame
400 E. MLK Jr. Blvd.
Charlotte, NC 28202

Your conference badge must be worn to gain entrance to the Welcome Reception.

Registration & Badges

Do you offer group discounts?

Yes, if your group is 6 or larger you can fill out the iP Safety Conference Group inquiry form on our website ( or call 815-459-1796 and ask to speak with Stacy.

When can I pick up my badge?

You can pick up your badge beginning at 6:30 am ET on Tuesday, November 19th. Early badge pick up will also be available Monday, November 18th from 6-8pm ET at the Conference Center Registration desk at the Embassy Suites Charlotte Concord.

What is the policy for name badges?

All conference attendees must wear their badge for the iP Utility Safety Conference at all times. A Full Conference Pass badge allows you access to the keynote breakfast, all onsite educational sessions, panel lunches,welcome reception, and the exhibit hall.

I’m curious about the Conference Pass + 1-Year Online Education. Can you tell me more about what it includes?

The Conference Pass + 1-Year Online Education is a bundle of two offerings: your registration to the conference and a one-year subscription to our online video learning platform, iPi Online. During the conference, we will video record select presentations and add them to the iPi Online catalog as courses that earn you CUSP points. Additionally, your iPi Online subscription will include access to more than 100 hours of presentations from past conferences and educational events. To learn more about iPi Online, visit the website at

Where to Find Information

Do you have a letter for communicating with leadership about this conference?

Yes, we have a letter outlining the benefits and costs of attending the 2019 iP Utility Safety Conference & Expo in Charlotte, NC. Click here to download the letter.

Where can I go for more information prior to the conference and while I am at the conference?

Prior to your arrival, the best resource for current and up to date conference information is our iP Utility Safety Conference App (Download the Attendify App; after downloading, search for iP Conference Charlotte 2019) that is available in the Apple App and Google Play stores. During the conference you can use the iP Utility Safety Conference app or visit us at the registration desk at the Embassy Suites Charlotte Concord.

Are there presentation handouts?

All presenters are encouraged to make their presentations available for download, but not all choose to do so. Available presentations can be downloaded via the conference app if you’ve registered for the conference.

You can also go to and enter the username and password supplied to you in your conference registration packet.

Can I get video recordings of presentations?

Select topics from the iP Utility Safety Conference are turned into online courses through the Incident Prevention Institute (iPi) Online and will be available in batches starting one month following the conference. To view these courses as well as more than 100 hours of video from prior conferences, register for the Conference Pass + 1-Year Online Education.  If you didn’t choose the Learn Year Round bundle when you registered for the conference, but would like to add it now, contact Stacy Fowler at 815-459-1796 or by email at [email protected].

How do I become a speaker at the next iP Utility Safety Conference & Expo?

To submit your information to be a presenter at a future iP Utility Safety Conference & Expo, please fill out the form at

The next conference will be in Glendale, AZ from May 5-7, 2019. The call for presentations will close January 31, 2020.

Credentials & CEUs

Are you holding the CUSP program at the conference?

Yes, the CUSP program will be held from November 21-22, 2019 at the Embassy Suites Charlotte Concord. Please visit and complete the application to apply to take the CUSP exam. You are encouraged to apply early as we always reach capacity. After you have received notice that your application was accepted, you can register and make payment for the CUSP program as it requires a separate registration than the conference.

Can I receive continuing professional development credit?

By attending the full iP Utility Safety Conference, CUSP credential holders will earn 20 CUSP points. All others can earn up to 1.6 CEUs for attending the full conference.

How do I request continuing professional development credit?

Get your badge scanned at the door to each classroom, roundtable or panel discussion. If you miss one, simply find a staff member wearing a button that says “Get Scanned Here.”

To request CEUs, fill out the form at or for more information about recertification credit, please contact Catherine at [email protected]

Photo Release
Registration and attendance at all iP Utility Safety Conference & Expo events, sessions and other activities constitutes an agreement by your registration for Incident Prevention’s use and distribution, both now and in the future, of the registrant or attendee’s image or voice in photographs, video recordings, electronic reproductions, and audio recordings of such events and activities.

Program Disclaimer
Every effort will be made to ensure that the program schedule and events remain as published. However, unforeseen changes may occur. The iP Utility Safety Conference & Expo reserves the right to make program changes. Please review the schedule on-site or check your iP Utility Safety Conference App for updates.

Cancellation Policy
Should you be unable to attend, a substitute delegate is welcome at no extra charge up until October 21, 2019. An email must be sent to [email protected] requesting the change. If no substitute is available, a credit will be kept on file for the payee to use at a later date.

360 Memorial Drive, Suite 10, Crystal Lake, IL 60014 | 815.459.1796 | [email protected]
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